German Federal Agency for Agriculture and Food
vTrack has been in production in Germany since March 2003.
Bettina Gromke, responsible for the implementation: "I was
surprised how easy it was to change system". The role as
system administrator for the VMS system has changed considerably.
"Previously, I spent days putting VMS data together in Word
documents for e.g. inspectors and statisticians. Today each
of them has their own login, which gives them direct access to the
data, without my help. The main reason is that vTrack's Web
interface is self explanatory" states Bettina Gromke. With
the old system the only VMS users were Bettina Gromke, her
colleague Ms. Utech, and the ship inspectors. Today they are
not counting the ship inspectors nor individual users, but rather
All users are divided into three groups:
- Standard users
Who only has rights to view information.
- Super users
Who has the ability to poll ships for current information
and view all information.
Who has the right to add and delete users, change system
configurations and see all data.
"In the beginning, I was concerned that the developers of the
system in Copenhagen were too far away if problems should arise.
However, with direct access from Copenhagen they are able to help
us fast. They can examine our questions and explain specific
behaviors of the system that we don't understand. When problems
arise they are able to correct them very quickly. Presently the
system has not been down at all, and the response time is very
good. Even new versions are installed without disturbance. Yes, I
am very satisfied" laughs Bettina Gromke.